Clear, transparent guidelines designed to ensure safety, medical efficacy, and a tranquil sanctuary experience for all guests.
Because our retreat programs involve active physiological cleansing and potent herbal therapies, all guests must complete our confidential medical intake questionnaire prior to check-in.
Guests with acute medical conditions, recent cardiovascular surgery, or pregnancy will be provided with customized gentle restorative therapies in consultation with our medical director Dr. Elena Rostova.
To preserve the tranquil healing frequency of AURA VITA, mobile phones must be kept on silent mode in all communal areas, gardens, thermal pools, and dining pavilions.
High-speed fiber WiFi is provided inside private chalets for necessary communication.
• Full Refund (100%): Available for cancellations made up to 14 days prior to scheduled arrival date.
• Complimentary Date Change: Every booking includes 1-time free date rescheduling valid for 12 months from original date.
• Short Notice (Under 14 Days): 80% credit applied towards future retreat bookings.